Once the bridge is finished rebooting and shows a solid green light, plug in your Friendship Lamp. Then reconnect the bridge as shown in the Bridge Setup Guide directions. Plug the router back in first and wait until it's back online. Reset your router, your bridge (if you have one), and your Friendship Lamp. Physically unplug your router, your bridge (if you have one), and your lamp.If you are not using a bridge, or if the suggestions above didn't solve the problem: You can learn more in our article Updating your bridge. After about 5 minutes, your bridge should show a solid green light to show it's finished rebooting and you can try plugging in your Friendship Lamp. Then unplug and replug the black power cord from your bridge. First, check to make sure the bridge Ethernet cable is securely clicked into place in both the bridge and your router/modem. If you are using a bridge, try these first: If your Friendship Lamp is pulsing either blue or blue and green in your home Wi-Fi environment, that means that your lamp is able to connect to a known network, but is not able to get through to the internet for some reason. If you are connecting in a shared or public Wi-Fi environment, see this article for help instead: Do I need my own router to use a Friendship Lamp? ATTENTION: If you are using an Eero home Wi-Fi mesh network and your Friendship Lamp is blinking blue after setup, please contact support for assistance.
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